Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Guarantee

  • Each ticket that you post to the tech help staff will be attended to within approximately 1 hour. All basic queries will be addressed immediately. Nevertheless, if the assistance inquiry you have posted requires the aid of a competent administrator, we are going to forward the ticket to him and will let you know about the delay.

  • Top quality support service
  • Top–quality Tech Support Service

  • We will offer you 24x7 client help through a lightning fast ticket solution built into your Control Panel. You could e mail us all the time about any of the applications that come installed in advance on your virtual server, which include the desired Linux OS version, the server admin panel and our custom designed Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • An exhaustive and routinely updated collection of articles is incorporated into our custom–built Control Panel. It provides quick tips on how to execute all of the standard website control tasks. The Help area supplies thorough how to tutorials and step–by–step video guides. You can access the Help zone by clicking the Help or Video buttons in the right corner of each Control Panel section.