Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution warranty with all of our Linux website hosting packages packages, which means that every single assistance inquiry you send is going to be responded to in less than 60 minutes max. Our support staff members are trained to quickly overcome any issue and to supply you with quick advice on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is supplied by a group of qualified techs who’re ready to react to your inquiry immediately. You can easily communicate with the tech support team by opening a help support ticket from your Control Panel or by submitting us an email. On working days, you can also contact us on the telephone or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated an extensive education base into the Control Panel for you to acquire very helpful step–by–step directions any time. Each section of the Control Panel possesses its own contextual guide area presenting a group of how–to content articles. We have also organized videos to provide you with a far better idea of just how to accomplish any given activity.