A 99.9% Server Uptime
We have built our website hosting platform using reliable hardware components and heavily customized software. Our administrators have installed a customized version of SELinux on each of our hosting servers to ensure maximum security and dependability. We’ve installed a number of anti–DDoS appliances coupled with very powerful firewall programs to make sure our network is unassailable and secure.
All our Linux website hosting packages packages come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is crucial to also build your own network architecture. For this reason, we built a custom–configured internal network in each one of our data center facilities. Based on top–quality Juniper routers and switches, our internal network allows for astonishingly fast data transfer speeds and is fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, regardless of which hosting solution you’ve opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re disappointed with our hosting services, or if you consider them inadequate, or if you decide that you need a Linux VPS hosting packages rather than a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control of your domains even if you cancel your account with us.
24/7 Technical Support
We’ve punctiliously picked each single member of our 24x7 support staff to make sure that we can offer the best customer support service you can get. Each one of our technicians has lots of years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. And they are available to you 24/7/365 – you’ll be able to get in touch with them at any time and they’ll get back to you as fast as possible.
Their average support ticket response time is well under 20 minutes, whilst with other hosting providers you need to wait for days. Plus, we offer a 1–hour response time guarantee. Regardless of what happens, your queries will be replied to in less than 1 hour.