One-Hour Response Guarantee in Website Hosting
Our Linux website hosting packages come bundled with a sixty-minute reply guarantee, which suggests that regardless of what question or issue you might have, we’ll always be there to assist you. In fact, it seldom takes more than 30 minutes to get a problem resolved or a query answered, and this is valid for both pre-sales and technical matters. Our technical support staff reps will be at your disposal 24-7, even on weekends and official holidays, which goes to say that you’ll obtain swift assistance at any time. We are aware of exactly how costly time can be, so by the time we answer your email or ticket, we will have explored the issue and, if we haven’t sorted it out, we’ll provide you with more information about what you need to do on your end – if the circumstances demand it. With our support services, you can rest assured that there will be someone to help you straight away, no matter what time of day or night it is.