Integrated Ticketing System in Website Hosting
With a website hosting from our company, you won’t ever need to leave your account. Our ticketing system is incorporated into the Hepsia hosting Control Panel, which is used to manage your entire web presence. You can seamlessly access any support ticket whilst browsing your website files or changing various settings. The ticketing system is being strictly monitored 24x7x365 by our help desk support team and the response time is no more than 1 hour, but it seldom takes more than 20 minutes to get assistance. In contrast to certain web hosting companies, we do not charge extra for using the ticketing system, so you can touch base with us as often as you want and ask for info with regards to any billing or technical issue. Besides, you can read a number of educational articles, which will help you handle the most commonly met problems yourself.