In spite of the fact that the hosting service offered by the different companies is more or less the same, every provider has got a customized platform with its own tweaks and ways to complete specific procedures. In cases like this, an information-stuffed knowledge base will be extremely useful both for people with no previous experience and for tech-savvy users who will sooner or later discover how specific procedures are done, but will waste precious time meanwhile. The objective of such a knowledge base is to help make the hosting service fast and simple to use, saving users a lot of time and effort. The result is happier customers, as they can swiftly find the info they desire, and a lot less work for the customer support team representatives, because usually most of the questions and issues that customers have got are already enumerated in the knowledge base. On the condition that the articles themselves are properly written and cover more things, you’ll be able to get to know more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

All Linux website hosting packages that we offer include a detailed knowledge base where you can find everything you need to know with regards to your web hosting account. Whether you plan to set up a brand-new MySQL database, to redirect a domain name by means of an .htaccess configuration file or to create an email account on your PC or feature phone, you can simply read our step-by-step help articles and all the information that you need will be there. When you visit a specific section of the Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you wish to see the entire article archive and get informed about all the features that Hepsia is offering, or only to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to encompass any problem that you might possibly chance upon, but if you don’t find what you want, you can always get in touch with us, as our help desk support staff is available 24-7-365.